Saturday, December 8, 2012

Collaborative Networked Learning (CNL) for MOOC's

A massive open online course (MOOC) is a type of online course, which packages content, aimed at large-scale participation and open access via  the Internet. They are one of the recent developments in e-learning in the post-information age in which open educational resources are available to all. Because of the massive scale of learners, and the likelihood of a high student-teacher ratio, MOOCs require instructional design that facilitates large-scale feedback and interaction. There are two basic approaches:

• Crowd-sourced interaction and feedback by leveraging the MOOC network, e.g. for peer-review, group collaboration
• Automated feedback through objective, online assessments, e.g. quizzes and exams

 I would like to expand upon two methods by sharing my observations regarding Collaborative Networked Learning (CNL) to encourage CNL as the design of MOOC’s evolve. Yes, there is crowd-sourced interaction among the large group of participants in the different MOOC’s which are organized around particular topics, but more interesting for me are the smaller, self-organized learning groups which are forming online. Recent reports indicate that outside the formal structure of the MOOC”S self-directed groups are forming for collaborative learning. The learners in these “breakout” groups are utilizing and applying the basic concepts of Collaborative Networked Learning in order to connect with one another around a particular challenge. Collaborative Networked Learning (CNL) involves utilization of induction, synthesis, and dialog more often than deduction, analysis, and one way information transmission. I would suggest that CNL could be encouraged as a part of all MOOC’s worldwide. In essence, MOOCS would provide the content for the learners which enable what is being called a “flipped classroom” where the actual interaction and forming of connections among ideas occurs after the lecture content is distributed to the masses in Massive Open Online Courses. It is important to build CNL into the overall structure of MOOC’s, and, encourage the learning which can occur through real collaboration among the emerging DIY learners around the world in post-information age learning environments.

Wednesday, March 7, 2012

The Value of Virtual Reputation - Chief Learning Officer, Solutions for Enterprise Productivity

 Who do you trust?  And, how does one establish credibility among those engaged in collaborative learning work.  Here is a brief discussion of the challenge to create personal value in the space of "virtual reputation."

The Value of Virtual Reputation - Chief Learning Officer, Solutions for Enterprise Productivity

Thursday, January 5, 2012

Applications Need ( or will soon be expected to have ) Collaboration at Core

In Apps Need Collaboration At Core,Kurt Marko ( reviews a trend that is emerging which is and will continue to reshape apps entering the market. Marko states: Collaboration isn't a distinct activity anymore. It's an integral feature that people will soon expect from every application. Note that opportunity for conversation are being integrated in to applications rather than one having to leave an application to share, discussion or comment while one works. One example of a new strategy is Note that opportunity for conversation is being integrated in to applications rather than one having to leave an application to share, discuss or comment while one works. Marko calls out one example of the new trend with Mindjet Connect, a SaaS version of the mind-mapping application MindManager. Mindjet Connect takes what was once a solitary activity at a desktop or smartphone App and puts it into the cloud to make it collaborative. As embedded collaboration becomes the norm how will one address the invite and user login challenges without some form of open id strategy?

Wednesday, November 30, 2011

Fostering High Value Collaboration

“Fostering high value collaboration” by Accenture, a featured article in Korean Times, provides a comprehensive summary of different motivations for collaboration, when different collaborative learning work groups might evolve in an organizational setting and how to foster such collaboration in the organization.

The Remarkable Story of How Klout Got Started [VIDEO]

Who do you trust? Who do you look to when you want to establish a collaborative networked learning team--the others who are influencers, who might have fundamental knowledge relevant to the goals of the team. Klout continues to evolve.

The Remarkable Story of How Klout Got Started [VIDEO]

Sunday, March 20, 2011

LotusLive Engage

LotusLive Meetings and Web Conferencing offers users a security-rich environment which can be used to facilitate collaborate networked learning (CNL) with colleagues or customers from around the globe, all from your desktop. Some of the features which are critical to supporting groups engaging in on-line collaborative learning include:
File sharing – allows users to access stored data to think, learn and apply information to tasks, both efficiently and effectively.
Integrated live instant messaging – facilitates transactional communication with other users collaborating on the same project.
Surveys and polling – offers users opportunity for communicational feedback by surveying or polling the audience for live-direct feedback. Once participants respond, you can share the results with the group live and also have a summary e-mailed to you and the participants. Polls can also be saved for future meetings.
Video conferencing – users can use this feature to share ideas and compare conceptual linkages.
Roster functionality – provides ability to roll call attendees, pass meeting control to other participants and to take manage questions from the roster.
Mobile Meetings option – join meetings live from your mobile communication device, leverage your networks by sharing contacts with other participants, and share your files by accessing remotely and collaborating with other users.

LotusLive Symphony Key Features:
- Collaborative, real time document work that automatically updates any changes made to all participants’ work.
- Live Comments- instant message style communication system built into side tab of program.
- Supports work on multiple types of documents from Symphony’s own documentation programs to Microsoft Office suite.
- Sections allow work to be broken up into pieces that are easily managed.
- Individual work can be done privately or in the open for other group members to see and comment on.
- Sections of work can be easily assigned to group members and members can easily be added or dropped from Section groups.

LotusLive Symphony is a powerful online collaboration tool that allows multiple users to work, simultaneously, on a document or project. Individuals from different locations meet online, through LotusLive’s Symphony application, and can work collectively on a document, such as a Microsoft PowerPoint presentation or a spreadsheet, in real time. Real time means that any document changes made by a participant are automatically updated and appear on all other participant’s document copy.
Interpersonal communication is also readily available through Symphony’s Live Comments. Live Comments is an instant message style communication tool that is integrated into LotusLive Symphony and allows for steady communication between individuals as they work collectively on a document. The comments are organized and searchable in a toolbar on the left side of the programs main screen. Video conferencing is also integrated into the LotusLive suite and can be used in conjunction with Symphony for more in depth communication.
LotusLive Symphony allows individuals to easily collaborate on a project online while also supplying tools that foster constant communication and feedback through Live Comments and video conferencing. The open communication and real time document updates allows individuals to openly express any ideas by presenting them visually to all other participants in the group. Additional documents can easily be uploaded and shared among the group. These new ideas can then be discussed and collectively worked on by the other members of the group. In addition to live updates of any work done to a document in Symphony, individuals can also choose to work privately on the document and upload their work when they are comfortable. Working privately can be an effective tool because everyone has a different creative process and many people are not comfortable revealing every step of their process. However, even when working privately on the document, the individual can still communicate with the group and can upload any changes made to see if they are in line with the rest of the group’s work.
LotusLive Symphony also allows a group to break up project work into pieces called “Sections.” These Sections can be assigned to individuals, single or multiple, and partners can easily be added or dropped from a Section as needed. Also, participants are free to help people in other Sections as needed simply by using Live Comments or by viewing the progress of this Section and joining in if needed.



Collaborative Network Group: Dan Pitre / Gerry Glennon / Anthony Ferretti.

Saturday, March 19, 2011

Cisco Systems- WebEx Collaborative Network Learning Enviornment

Cisco Systems under their brand name of WebEx is offering a full suite of enterprise-wide applications or collaborative network learning (CNL) software in the form of WebEx Meeting Center, WebEx Event Center, WebEx Training Center and WebEx Remote Support. WebEx fulfills the need for value-added learning, training and communication through intra-personal, inter personal and group communication in a fast paced world.

WebEx Meeting with its multipoint video capability provides intra-personal communication, in the form of interpreting other people’s non-verbal communication, and interpersonal communication which apart from video is augmented with voice, chat, notes, and annotation tools. Visualization capabilities of the software include allowing participants to share their desktops with other participants and accessing a virtual whiteboard that allows everyone to illustrate their thoughts and ideas. Additionally, shared visuals can include files and applications like PowerPoint presentations or charts, graphs, and system learning applications.

Most importantly, all of the knowledge sharing and comments that takes place during a meeting can be recorded and shared with others in a secure environment. The recording tool allows networked teams to keep everyone updated on the latest status of a project, issue, or situation and can be viewed anytime, anywhere. In a classroom environment WebEx Training Center provides all the functionality of WebEx Meeting but focused on a learning environment offering breakout rooms, hands on labs, and integrated testing capabilities.

One of the key features of WebEx Meeting that supports group engagement is the ability to chat with one person or everyone, allowing side conversations between members that are common in F2F meetings. There is also a hand raising feature so you can make sure you get the chance to ask your question without intruding on the current speaker. Other key features include a whiteboard that allows meeting members to draw up ideas or produce answers in a group effort and the ability for the host to pass control to other members so that they can share their desktop or any other information they may have in an orderly fashion so everyone is not trying to share their creative ideas at once. WebEx also offers the option to mute one or more persons when necessary.

WebEx Meeting promotes communication flexibility and user access by extending its platform beyond the PC to iPad, iPhone, BlackBerry, Android, and other mobile devices. WebEx Meeting promotes interactivity in a meeting or classroom learning environment.

General considerations to stimulate your thinking

We need to support the different roles of humans in their effort to use a CNL and a CWL by creating new processes that make their work more efficient. Processes such as WebEx do this. As noted in Eisenberg, Goodall, et al (2010), we need to create team learning environments so that all members function as a whole which will “enhance a team’s capacity to think and act in new, synergistic ways, with full coordination and a sense of unity among team members.” (p226) Today humans transcend over large areas to do their work, they need simple yet robust programs, processes and connections to their employees, employers and customers allowing them to serve their needs. The same dimensions of teamwork in a physical workplace need to operate in a virtual world so that each employee is able to feel a part of a team and do their job to the best of their ability.

Facilitation and leadership--throughput

To support the learning process with a CNL program such as WebEx Meeting, teams need to meet on a regular basis. To encourage dialogue, brainstorm ideas, attend a learning seminar and to feel a part of a group, a video conference is beneficial. WebEx provides tools that allow people to listen, make comments and contributions and participate in a learning atmosphere that create an advanced virtual world where anyone with internet access can go. Prompts such as a whiteboard for sharing thoughts and comments, raising hands to ask questions, areas to make and build on diagrams, pictures, graphs, and notes are essential for facilitating a group/team feeling.

Concept formation--throughput

The power to connect anyone, anytime, anywhere is bringing learning workers together like never before. The old constructs that once dictated formal ideation (the process of generating, developing, and communicating new ideas) has been replaced by a worker’s ability to connect with friends, associates, and colleagues immediately in the WebEx Meeting Center and gather instant feedback to new, untested ideas. Knowledge sharing and knowledge polling can be spontaneous, raw, unencumbered, and very advantageous for team collaboration.

Some of the key tools available in WebEx Meeting Center include chat, notes, live annotation, and polls which are very useful in determining how workers really feel about a given subject or idea. Anonymous polling allows every worker to respond truthfully without worrying about the politics of the question. Additional features include:

· WebEx Meeting Center Product Features

· Supports from 25 to 500 participants

· Unlimited meetings

· High-quality video conferencing

· Integrated voice conferencing

· Network-based recording

· Meet on your mobile device

· Compatible with Windows, Mac, Linux, Unix, and Solaris

· Localization for 10 languages

Representational tools and knowledge access—input

Tools and strategies such as blogs allow people to put their own thoughts in a place where others can view them at their convenience. Families that live distant from one another or virtual work groups can also blog about the days events so that all members of the team and family can stay updated. Features such as Wi-Fi, 3G, and 4G with smart phones, ipads, laptops etc. allow access to this information from inside or outside an organization.

Representational tools such as WebEx Training Center allows for live interactive online instruction and training. This program will help expand and improve the learning experience of students or team members in a work environment. Some of the features include:

· WebEx Training Center Product Features

· Ability to share documents, applications, streaming videos, and more

· Multi-point video

· Breakout sessions and hands-on labs

· Online polls and quizzes

· Chat and threaded Q&A

· Attendance registration and tracking

· Integrated audio (using a telephone bridge,VoIP, or a mix of both)

· LMS support

· Up to 1,000 participants per session

Socio-emotional messages and trust--throughput

All of the features in WebEx Meeting and WebEx Training Center are essential for a collaborative learning environment and originally designed to enhance productivity. However, a number of features like multipoint video, active talker, on-demand record, and polling provide a context where members can build and maintain trust with one another. Of all the features, I would argue that video and active talker promote trust the most. Sensing the verbal and non-verbal communication between members allows us to give our trust and thereby gaining trust from others.

WebEx Meeting allows the host to pass control to other members in the meeting just as would be expected if all the members were having a F2F meeting experience. Communication norms can easily be managed by the host allowing a loosely-coupled structure on one end to a highly structured presentation format on the other. Feedback can be in the form of chat and notes or even more integrated through document, application, and desktop sharing and file transfer

Eric M. Eisenberg, H. L. Goodall, Jr., Angela Trethwey (2010) Organizational Communication: Balancing Creativity and Constraint (6ed), St. Bedford/St. Martin's.

For any additional comments and/or questions

Don Hows

Jasmine Lester

Dawn Andalft-Newman